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Manager: Digital Support and Self Service

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VTCSDG001 Requisition #
Thanks for your interest in the Manager: Digital Support and Self Service position. Unfortunately this position has been closed but you can search our 2,350 open jobs by clicking here.

Core competencies, knowledge and experience

  • Experience with digital support platforms, chatbots, IVR and self-service design

  • Excellent communication skills

  • Analytical skills

  • Ability to persuade and influence peers and stakeholders

  • Innovation focused

  • Customer Obsessed

 

Technical qualifications:

  • 3+ years functional experience or industry experience

  • Bachelor degree in IT, Business Administration, Marketing or its equivalent.

  • Digital applications knowledge and experience would be advantageous.

  • Strong analytical skills and digital acumen.

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