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Manager: Data Centre and Network Facility Operations

VDNET23 Requisition #

Role purpose:

  • Provide operations and maintenance leadership through controlling, managing, auditing, supporting daily Data Centre operations and Network facilities activities that ensure achievement of highest possible KPI targets, operational excellence as well as efficiency in network operations processes and cost.

  • Responsible for acquisition, management and maintenance of Network facilities and physical/civil infrastructure including but not limited to Data centers and BTS sites

Key accountabilities and decision ownership

  • Services Contract Governance: Control and operational management of the partners to deliver optimal end-to-end network availability and KPI target; including PM audits ATP’s, and quality of workmanship on all operational sites.

  • Data Centre layout and Environment: Drive end-to-end process and governance to ensure there is structured Data Centre layout, cabling, and equipment positioning, implementation of heat and smoke detection and fire suppression to fully achieve efficiencies and compliance to Vodacom standards.

  • Cooling and Power: Drive end-to-end operations of critical systems to the Data Centre such as HVAC, UPS and Generators to fully achieve Vodacom standards and other required regulations in the country.

  • Capacity Management: Drive end-to-end processes and procedures to manage Network infrastructure capacities and capabilities.

  • Property Management: Plan and execute maintenance of Network civil infrastructure and physical property, including management of leases, contracts and statutory/ regulatory compliance.  Management of site acquisition agents to ensure timely acquisition and preparations of lease agreements for site rollout.

  • BCM/DRP: Ensure operational alignment and adherence to the company BCM/DRP policy and strategy.

Must have technical/professional qualifications:

             University degree in Telecommunications/ Electrical/ Civil Engineering

             3+ years’ experience in Telecommunications Operations management

             3+ years’ in operation support, installations and commissioning

             Proven experience of working with multiple suppliers/vendors/ partners

             Advanced knowledge of mobile telecommunications network architecture/technologies

             Sound understanding of project management

             Knowledge of Data Centre management will be an advantage


Core competencies, knowledge and experience

             Problem analysis and resolution

             Planning and organizing

             Partner Governance

             SLA Management

             Incident Management

             Process Management

             Risk management

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