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Vodafone

Marketing Team Leader

📁
Marketing/Communications
💼
Vodafone Shared Services Budapest

 

 Would you like to be a member of a fast growing organization?

In Vodafone Shared Services Budapest, we maximize value with everything we do, from Operational Excellence to Next Generation Services.

We operate with 1.800+ colleagues in Budapest, coming from 32 different nationalities, supporting 22 countries globally.

 

Join our team as:


Marketing Team Leader

 

Marketing Team Leader will manage the workload of the marketing content production teams of Shared Services Budapest, providing a point of contact and leadership for individual teams consisting of copywriters, designers, marketing automation or social media specialists.

As a result of an expanding Marketing Shared Services team, the role of a Marketing Team Leader is required to manage smaller individual client facing teams. Each team will have a dedicated client (or clients) but will also be able to flex across requirements from other teams if required.

 

What you will do:

  • Provide direction, instruction and guidance to individual Marketing teams.  Understand their team’s responsibilities, including specific client requirements, ensure tasks are completed accurately and within agreed SLAs
  • Liaise with client single point of contact (SPOC) directly, building a strong working relationship to ensure the individual client requirements are met
  • Proactively seek ways to improve output quality of the team in-line by developing understanding of client specific needs and areas of the business
  • Compile and submit reports on team progress and tasks completed, providing input to wider MSS dashboard reporting and leadership status updates
  • Develop plans /strategy to complete all required tasks, delegating activities and providing direction to their team members
  • Monitor team participation levels and respond appropriately to positive or negative activity amongst the team.
  • Process requirements for additional training for team members where necessary
  • Motivate team members, providing guidance and support where required
  • Upload documents onto relevant portals / knowledge share systems and management of workflow tools (e.g. SharePoint)
  • Play a significant role in recruitment and team member on-boarding activities

This job is for you if you have: 

  • Fluent English knowledge both written and oral
  • University/college degree, preferably in Marketing or equivalent
  • 3-5 years’ experience in Account management / client service director or equivalent experience preferably at a marketing agency
  • 1-2 years people management skills
  •  Experience in project management is desired
  • Knowledge of B2B or Telco sectors would be beneficial, but not essential
  • Excellent communication skills
  • Ability to proactively manage client relationships, working to tight deadlines and exceeding expectations
  • Ability to drive insight and understanding amongst the team to ensure output quality is high and meeting the needs of the business
  • Competent at compiling dashboard reports and executive level status update

Why should you join us:

  • Opportunity to be a member of a growing team
  • International working environment and experience
  • We provide work assets as laptop and mobile phone with Vodafone RED subscription
  • Unravel your continuous process improvement mindset – new ideas are always listened to
  • Internal coaching/mentoring culture
  • Support of career aspirations and personal development
  • Possibility to work from home (once a week after probation period)

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