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Vodafone

Service Onboarding Specialist

📁
IT/Inginerie
💼
Vodafone Group

Technology is a playground for ideas!

Vodafone Shared Services Romania is the place to make them come to life.

If you want to invest more in a career rather than just a job,

Meet us, Join us, Grow with us!

 

We stay hungry and true to our core values by recruiting people who are fun, passionate, open, and question everything.

Reflect on what your motivation is to come on board!  We’re eager to hear your story.

 
READY?
 

We live and thrive in an ever-changing environment where creativity and productivity are key, within working hours, of course.

 

So, here is our proposal for you:


Your day to day:

 

Ensure integrations in operations of new services or customers on production platforms, by supporting and performing acceptance tests for Vodafone Group services (Roaming, M2M, Unified Communications, Consumer Services). Constantly improve and optimize existing ways of working and deliver cost efficient services of high quality.

 

With these activities, you will have a great impact on our business:

 
  • Engage impacted Operations teams for each new service/customer, and identify, define and document operational requirements and distribute to the service transition team.  
  • Review project design and specification documents and assess operational impact. 
  • Updates information related to project progress and keep track to initial and operational requests  
  • Work closely with Operations and transition teams to ensure testing, documentation and hardware and software solution implementation are according to internal Vodafone standards. 
  • Communicates to management and transition teams  the risks associated with transition into operations of services/customers 
  • Ensure acceptance into operational by actively performing tests for hardware and software solutions aiming to achieve functional and operational requests requested in initial phase 
  • Creates work instructions and operational technical procedures in order to consolidate knowledge and skills inside the team and inside operational teams 
  • Collect and analyse specifications for hardware and software implemented systems, propose solutions or recommend changes and adaptations to design teams for hardware and software solutions. Final scope is to solve technical defects (including software bugs) and improve customer experience.  
 

With these skills, you are a great candidate:

 
  • Experience in a multinational environment 
  • Minimum 2 years ‘experience in IT/Telecom and technical knowledge in the following technologies: IP Networks, Core Network (GSM, UMTS, LTE) , Cloud , VoIP
  • Stakeholder Management
  • Good understanding of ITIL methodology 
  • Good understanding of Project Management Methodology
  • Fluency in English( writing/speaking)
 
 

Sounds like the perfect job? We’ve got even more to offer:

 

Work from Home – You can have home office 2 days per week

Medical and dental services
Life insurance

Dedicated employee phone subscription

Special discounts for gyms and retailers

Annual Company Bonus 

Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills

You get to work with tried and trusted web-technology

Getting in on the ground floor of and technology changing company

Flexible Vacation – Take time off when you need it, we trust you

 
 

The future is exciting. 
Ready?

 
 


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