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Vodafone Shared Services India
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Role purpose: The Solution Architect role is to be the Design Authority for the end to end technical and service solution for all simple and complex deals with customers, either in a single geography or with global multinational requirements.  The rolewill be responsible for working with sales and directly with customers in order to design, cost, and document compelling solution to be offered to our customers.

The solution Architect is responsible for providing subject matter expertise for solutions within one of the following Vodafone Global Enterprise portfolio areas


  • Fixed connectivity - WAN

  • LAN & Wi-Fi

  • Unified communications and collaboration

  • Service Architecture




The Solution Architect will respond to requests for new technology or technology-derived solutions from the customer. These solutions may be a part of a standalone opportunity where the Solution Architect will be acting as Solution Authority, or may represent a design tower in a larger complex solution where the SolutionArchitect will work and engage cross functionally with bid, pricing, commercial, legal, delivery and account management teams on Vodafone opportunity governance board. The opportunities this role will be dealing with are typically for large multinationals and some designs will be multi-country in nature.




The Solution Architect will work closely with other members of the Vodafone team, including: the technical community, Projects & Programmes, Service and Commercial managers, to ensure that the solution deployed is fit for purpose and can be readily deployed and operated by Vodafone.



Key accountabilities and decision ownership


[max 5]:


  • Capture and interpret customer requirements, and translate them into Vodafone approved solutions.

  • Identify and document any risks tothe solution and build accurate scalable cost models as input into pricing strategy

  • Document solution in RFP responses, proposals and Statement of Works/High Level Designs.

  • Ensure solutions are deliverable in timeframes committed and have passed all appropriate VGE solution governance.  Solutions should be scalable, repeatable, and utilizing existing standard services

  • Act as subject matter expert with deep technical knowledge in one of the VGE portfolio areas. This will include providing training to other functions in VGE such as Sales and other Solution Architects as well as working closely with key stakeholders from ProductManagement, Technology, Delivery and Operations functions.



Core competencies, knowledge and experience[max 5]:


  • Ability to interface with global customers and represent Vodafone products and capabilities to decision makers

  • Ability to make winning propositions and influencecustomers in favour of Vodafone

  • Excellent Interpersonal skills and teamworkwith ability to work in multinational teams.

  • Analytical and critical thinking, detail- oriented, operates with precision

  • Ability to both influence, andshow resolve under pressure from both customers and internal stakeholders to ensure solution designs are deliverable

  • Ability to act as Subject Matter Expert in one or more of the VGE portfolio areas.


Key performance indicators [max 3]:


  • Deliverability of solution designs contracted with customers

  • Degree of standardisation achieved in committed designs, and adherenceto standards, processes and templates

Opportunities won and quantitative feedback from stakeholders




Must have technical / professional qualifications:
 BE , B Tech certified engineersEducated to first degree level in a related field or equivalent experience
• Excellent standard of written and spoken English language skills and optionally one of German, Italian, Spanishor other relevant regional language
• Must have demonstrable experience of designing large complex enterprise solutions in one or more the following areas:
• IPVPN, MPLS, Security, SDN, NFV, IoT, Cloud Technologies
• LAN Technology (Ethernet, Wi-Fi)
• WAN Access Technologies (e.g. xDSL, Ethernet, SDH, OTN,DWDM,MPLS, CMPLS P2P Ethernet technologies using Under-Sea Cable Systems, DWDM,EoSDH,Layer-2 Transport)
• WAN Optimizers ,Riverbed, WAAS
• Internet Accesssolutions
• Network Monitoring & Optimisation
• Security solutions, Cloud & Hosting
• Mobility and Mobile Data Services(Total Managed Mobility, Mobile Threat Management, Mobile DeviceManagement)
• IT Managed LAN Services
 Experience with IT Managed Services is desirable
• 3 5 to 7 year’s experienceyears’ pf relevant experience in dealing with large corporate customers in a pre-sales design or consultancy role
• International experience desirable (working internationally and/or working with global solutions)
• One or more of the following industry leading certifications is desirable :
- Cisco CCDA/CCNACCDE/CCIE –R&S/SP/DC/Security/Voice
• TOGAF V9 level 2
- eTOM
- ITIL Foundation v3
- Cisco CCDANA/CCDP Voice
- Genesys GCP8-xx

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