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Vodafone Shared Services India

"Process - Junior Analyst - Perform service management/process management ta sks as per the expectations - Achieve the committed SLA - Ensure process adhere nce"

"1. Delver the task as per the defined expectation 2. Meet the quality andc ompliance goals 3. Analog to coders as per Industry"

".- Project Management, People Management - MIS & Quality Team Lead - ITIL,Service Management, Incident & Problem Management, Change Management - User acc ess Management, SoX - Support Enablement, Service Transition, PMO, Master Data Maintenance Landscape complexity : 35 Landscape consisting of 200+ systems spr ead over 350+ servers. 900+ interfaces in Informatica & SAP XI/PI. Production s ystem DB size of 55+ TB. 1 Million jobs executed per month in Production enviro nment. 1.2 lakh+ Production user use these SAP Landscapes thru SAP Portal,1294 000 SAP application Performance Standards(SAPS). "


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