🌎
This job posting isn't available in all website languages
Vodafone

Senior CVM Manager - Loyalty And Prepaid

📁
Marketing/Communications
💼
Vodafone Group
Role Title: Senior CVM Manager – Loyalty and Prepaid
Location: London Paddington
 

At Vodafone Group we build connections to all our Global operations, acting as an advisory board to drive consistency and customer excellence across 30 countries and for over 420 million customers. We are constantly uncovering tactics to innovate the way we operate, set our global standards or lead our strategic performance. By joining Vodafone Group, you will be part of evolving our digital world of total communications. Now is the time to get on board.


The Role:

Reporting to the Global Head of Base Growth and Retention, the Senior CVM Manager will be responsible for developing group-wide base marketing strategies to achieve deeper customer engagement and loyalty. She/he will support local markets with Loyalty and Prepaid, providing thought leadership and guidelines, cross-market best practice sharing and hands-on in market support when needed.

The successful candidate will be required to deliver on the company’s consumer churn, Prepaid activity and Prepaid ARPU improvement ambitions.

Joining us as Senior CVM Manager, Loyalty & Prepaid, you can be part of our empowering Group Commercial Marketing function. The Future is exciting. Ready?

 
With us you will do the following:
  • Sets the strategy and guidance on global loyalty programmes and Prepaid base marketing best practices
  • Accelerates digitisation of customer loyalty and Prepaid base marketing activities
  • Identifies loyalty programmes and partner synergies and opportunities across markets
  • Supports markets to implement, enhance and maintain loyalty programs / propositions
  • Supports markets to commercialise Prepaid Always on Marketing customer decision strategies
 
 
What you can expect from us:
 

Excellent benefits, flexible working hours and you will get to work with some of the most senior people in a 100,000 people global company and learn from working alongside some of the best experts in the industry, internal and external to Vodafone.

 
 
Apply if you have:
 
Essential:
  • Significant CVM and base marketing knowledge and experience with a focus on Prepay CVM and loyalty programs
  • Expert knowledge in digital base marketing and Always on Marketing
  • Excellent senior stakeholder management and communications skills
  • Experienced at applying adaptive modelling and automation to base marketing activities
  • Strong commercial acumen
  • Ability to work and influence people across different seniority levels
  • Educated at a university level, ideally in a relevant (Marketing) discipline
 
 
 
 
 
 
Desirable: 
  • Further marketing and project management certifications and qualifications will be considered a plus 
  • Previous international experience will be considered an asset
 
 
Commitment from Vodafone
 

Vodafone is committed to attracting, developing and retaining the best people by offering a motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent benefits programme that you would expect from any global company. If you have any questions, please don’t hesitate to reach out to us on careers@vodafone.co.uk

 
 
If you have any questions left
 
Check out the application process and get to know us better here https://careers.vodafone.co.uk/brand-and-marketing/
 

Read more stories here: https://careers.vodafone.co.uk/life-vodafone/?page=1#content

 
 

The future is exciting. Ready?

 
 


.

Previous Job Searches

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions

Similar Listings

Vodafone Group

VGS - Paddington Office, London, England

📁 Marketing/Communications

Vodafone Group

VGS - Paddington Office, London, England

📁 Marketing/Communications

Vodafone Group

VGS - Paddington Office, London, England

📁 Marketing/Communications