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Process Improvement Specialist- Supplier Management and Account Payable

Vodafone Shared Services Budapest
Would you like to be a member of a fast growing organization?
In Vodafone Shared Services Budapest, we maximize value with everything we do, from Operational Excellence to Next Generation Services.
We operate with 1.800+ colleagues in Budapest, coming from 32 different nationalities, supporting 22 countries globally.
Join our team as:
Process Improvement Specialist – Supplier Management and Account Payable
In this role you will drive the development and implementation of cross functional processes and systems enhancing speed and accuracy, improving efficiency, effectiveness, service quality and customer satisfaction, and reduce operational costs within the function/ department. You will play a crucial role in continuous process improvement and standardization, identifying root causes of the issues and driving resolution focusing on the supplier query management processes. You will liaise between the business unit and other functions/ departments in process improvement issues. As a process expert, you may take part in migration/ transformation projects, system upgrades and enhancements, playing a leading role also in user acceptance tests and training of the organization about the use of the system and processes
Key accountabilities and decision ownership:
  • Be the process improvement specialist for continuous improvement methodologies and their application for assigned business processes
  • Gather issues, complaints to identify process improvement needs. Identify process gaps, manage root cause analysis
  • Take an active leadership role in monitoring key processes and gathering best practices
  • As a process expert, take part in migration/ transformation projects, system upgrades and enhancements, playing a leading role also in user acceptance and regression tests and training of the organization about the use of the system and processes.
  • Review, evaluate and prioritize process/system change requests.
  • Construct implementation plans that establish clear requirements and timelines.
  • Drive, coordinate system and process improvements, automations.
  •  Lead minor and medium cross-functional projects, coordinate and manage virtual project teams. Apply quality management techniques to problem solving in the project.
  • Support the operational teams in complex issues and unexpected/critical system failures
  • Coordinates the delivery of critical tasks/ milestones in the project, highlights any risks and proposes mitigation
  • Liaise between the business unit and other functions/ departments. Act as main point of contact for VPC Products and Services Supplier Query Management and AP related Projects, Process and System improvements and automations, build a strong relationship with the Stakeholders (suppliers, business partners, local markets and other departments, such us finance and tax)
  • Create and present regular project reports
  • Take part in Project related workshops and business trips.
 Join us if you have:
  • 3+ years of experience in Supplier Query Management and Account Payable
  • Experience in continuous process improvement, automation and Project management are required, experience in leading projects individually is a huge advantage
  • Fluency in English (both written and verbal)
  • SAP and computer skills (MS Office, Excel macros, Visio)
  • High level of communication, negotiation, influencing and presentation skills
  • Strong understanding of the VPC Buy-form business processes is a huge advantage
  • Knowledge and experience of project management methodology (Princ2 and/or Agile) and process management methodology (Lean Six Sigma) is an advantage
  • University or college degree
  • Strong analytical and problem solving skills
  • Strong decision-making skills
  • Strong communication/ negotiation/ influencing / presentation skills
  • Strong organization and time management skills
 Why should you join us:
  • We provide corporate assets as laptop and mobile phone with Vodafone RED subscription – unlimited talk and text
  • Internal coaching/mentoring culture
  • Support of career aspirations and personal development
  • Possibility to work from home

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