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Vodafone
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Vodafone Shared Services India

" -Drive quality initiatives in bringing in QNI (Quality net income) - Impro vement in total customer experience - Create a quality culture within FinanceS SC through training and certification - Drive Productivity, Accuracy , Value a nd Customer Satisfaction related improvement initiatives - Driving CI projects in alignment with organisation strategy - Improve overall quality of service for end customer through quality assurance - Team Management"

"- Deliver Quality Net Income - Drive Customer satisfaction index - Enhanceexternal quality scores - Drive Lean & Six Sigma training & certifications foremployees"

"-Analytical skills - Lean and Six Sigma Practitioner - Expert in statistica l tools - Exposure to service industry - Implementation of Green Belt and Black Belt projects - Training and Coaching - Leadership skills "

 

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"Any Graduate Certified Black Belt"


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