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Vodafone Shared Services India

The role is employable in a 24X7 ops. Should be willing to work in shifts, including night shifts. This role requires good persuasive skills to get the required feedback on escalated cases Desktop analysis, Read call records and establish interlinkages.

Timely detection of frauds/ money laundering instances and initiation of necessary actions Going beyond the obvious and detect abnormal behaviours from seemingly normal patterns Use judgement and discretion indetermining fraud using the broad framework provided Timely completion of all scheduled activities Follow up of suspected frauds shared with stake holders for effective closure"

Regular interactions (both verbal and written) withstakeholders. Need to respond to queries or requests raised by business team. Good communication skills in English

This role is high in intensity and requires high capability to think on thefeet.

Should be fluent with communication and MS excel

"Fraud Control domain experience in either Telecom, Banking, securities Good command of MS office High level of analytical skills Good communication skills and team player spirit"

Graduation / Post Graduation

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