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Vodafone Shared Services India
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Role purpose:

The C&H Practice is the unitwithin Vodafone responsible for providing innovative cloud solutions which enhance and differentiate our traditional product sets. This can either be throughintegrating off the shelf solutions, in-house development or working with partners.

This practice is seen as a key growth area for Vodafone in delivering cloud solutions.

Thisrole is to provide 3rd line support to Vodafone’s Technology Platforms and supporting systems, through:

·         Working as part of a third line technology devops team, supporting the technology management platform and numerous business critical supporting applications against SLA requirements.

  • Maintaining a high level of availability of services and minimising the risk of exposure to system downtime through continual monitoring of key systems.
  • Logging and monitoring of issues raised and reporting to line management
  • Developing your technical skills to be able to support a wide variety of solutions within this mission-critical environment.
  • Improving process development, documentation and knowledge dissemination.
  • You will be expected to take ownership ofissues and deliver to high expectations



Core competencies, knowledge and experience [max 5]:


·         Strong Application Support & troubleshooting experience in a high availability, 24x7x365 mission critical environment.

·         Self-motivatedand enthusiastic approach to work within a high-pressure environment.

·         Team player 

·         Excellent time management and organisational skills 

·         Confident, articulate and a proactive thinker with Excellent communication skills

Highly experienced in:-

·         Virtualization (VMware)

·         UNIX scripting or Powershell

·        Orchestration & Automation



These skills will probably be needed for Openshift:


•             Kubernetes


•             Docker


•             Ansible


•             OVS (OpenVSwitch)


•             GlusterFS+Heketi OR Ceph (depending on storage provider)


•             RHEL Server & RHEL Atomic Host




Conceptual knowledge is required surrounding:


•             Networking (traditional and virtualized)


•             Cloud


•             Clusters


•             High Availability



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