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Vodafone Shared Services India


The Technical Program Manager isresponsible for planning, executing and finalizing solutions related to new and existing products, modules and services. The Technical Program Manager Sets milestones for each project, coordinates efforts between operations and technology teams, in order to effectively and efficiently deliver projects according toplan. This position works with internal and external stakeholders to bring structure while implementing complex, project-based processes to bring increased efficiency in the delivery of all projects and services and in turn, enhanced client satisfaction.





• Create and manage the plan for moving technical solutions to final client hand-off. • Assemble and coordinate the internal and external teams to gain consensus on deliverables from each team.


• Collaboratively adapt existing and develop new project plans, processes and communication standards for the operations teams.


• Manage the formulation and ongoing tracking of each project.


 • Assist with the development of reports, and the loading and configuration of demonstration data and systems.


• Proactively manage changes in project scope, identify potential crises and devise contingency plans.


• Own the communication and execution of solution hand-over to client services, service delivery, technology and other team members atdesignated milestones.


 •Develop and deliver progress reports, requirements documentation and presentations. Develop Business case and ROI proposition for potential future Business Opportunities


• Test solutions, review, and recommend changes to technology stakeholders


• Otherduties as assigned


Required Skills


• At least Bachelor degree in technical discipline, master a plus


• 13-14 years of overall IT experience


•Should have exposure and knowledge on Application Stack, Server, Databases and Networks


• Good exposure on virtualization technologies and must have worked on consolidation project involving right sizing, re-platforming, migration and move to cloud (Public and Private cloud)


Must have worked on large Scale Datacentre Transformation Program, that includes Application migrations, Cloud migrations, Platform Transformation etc.


Telecom Domain IT operations exposure is an added advantage


• Dockers and Kubernetes exposure are an added advantage


 • Problem solving, analytical and communication abilities


Agile & PMP/Prince Credentials Preferred


  • Excellent knowledge on MS project , MS excel and power point tools




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