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Vodafone
📁
IT/Technology
💼
Vodafone Shared Services India

 

SeniorOrder Management Expert for TY VFDE provides customer-oriented appearance provide a key role in Order Management for this IT technical organization.  Working closely with all TY teams this role has the responsibility for all incoming requests to be executed successfully in communication and result.

 

 

  • Operating of the diverse kind of order management requests of TY for EVO, Field Glass an Ariba

  • Tracking and Reporting of the order management tasks/requests

  • Creating and maintaining documentation of new as well as existing work flows

  • Qualification and categorisation of “MyITShop” enquiries

  • Pre-qualification of the procurement data - Validation of the imported POs

  • Must be an expert in German Language Skills.

  • Must drive excellent Customer Experience.

  • Must be ready to accept newtasks

  • Must demonstrate high sense of Business Ownership.

Must handle all tasks proactively

NA

 

  • Universitydegree in Business Administration
  • 3 years’ experience in working Order Management/Budget Control

  • Very good knowledge in German language

  • Very good Microsoft knowledge of the various kinds

  • B2or above Level German Language

  • Very good Microsoft knowledge ofthe various kinds

  • Work in a multi-cultural environment

  • Comfortable working with ambiguity and changing business focus

  • Tracking and Reporting of the order management tasks/requests

  • Strong communications skills for a wide range of requesters

 

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