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Assistant Manager-Splunk Developer

Vodafone Shared Services India
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Roles and Responsibilities:


1.To support and operate th eReporting capabilities of Vodafone service and underlying components


2.To def ine setup up adequate reporting according to KPI definition as to measure service availability, pe rformance andensure the associated SLAs


< span style="font-size: 11pt;">3.Manage incident t roubleshooting and resolution and liaise with the project ream for problem reso lution


4.</ span>Support for reporting software rollout and deploym ent using the adequate deployment strategy


5.SPOC for PBI process including resolution, coordination and reporting


6.2nd level support accor ding to support model definition


7.24/7 oncall support according to support mod el definition


Must Have Skills -

1. Excellent knowledge of  Splunk, Tableau, Hadoop, Hive

2.Deep knowledge of Unix/Linux.  Knowledge of Change Control S ystems (GIT, SVN)

3.Deep Knowledge of shell scriptin g (sed, awk, grep,…) , < span style="color: black; font-family: 'Vodafone Rg'; font-size: 11pt; language : en-US; mso-ascii-font-family: 'Vodafone Rg'; mso-fareast-font-family: +mn-ea; mso-bidi-font-family: +mn-cs; mso-fareast-theme-font: minor-fareast; mso-bidi- theme-font: minor-bidi; mso-color-index: 13; mso-font-kerning: 12.0pt; mso-styl e-textfill-type: solid; mso-style-textfill-fill-themecolor: dark1; mso-style-te xtfill-fill-color: black; mso-style-textfill-fill-alpha: 100.0%; mso-ascii-them e-font: minor-latin;">SQL and PL/SQL, Regular expressions

4.ITIL knowle dge required (Especially Incident & Problem Mgmt, Deployment)

5.Very Good commu nication, Team Player, Conflict Resolution Skills, among other soft skills

6.Exper ience in working with any ticketing tool like Remedy

7.Experience in configuration management processes

Good to have skills -

< p>1.Experience with cross cultural work environment

< span style="font-size: 11pt;">2.Self-Starter , quick learner and result oriented person

3.Experience working with cross cultural wor k teams, with Onsite / Offshore coordination

4.Process Improvement and Innovation s kills

5.Knowledge of Software Rollout across various environments

&nb sp;

Individual contributor


Batchlor degree in computer science,Total work experience 5-7 years with report development experience in  Splun k, Tableau, Hadoop, Hive, SQL 

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