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AI & Automation Engineer

Vodafone Shared Services India

TSSC Robotics CoE will own the delivery and operations of a robotics process automation service to different Vodafone business functions based on standard robotics solution providers.

Robotics Engineer will have the responsibility for robotics SW applications and processes monitoring, operations and change management.


  • Developing/Configuring robotics processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.

  • Follow robotics operations guidelines to maintain existing robots and guarantee the successful delivery of the robot’s functionality.

  • Responsible for the change management of the existing robots based on a change control process.

  • Problem solving issues that arise in day to day running of processes and providing timely responses and solutions as required.

  • Actively monitoring the robotics applications and processes to resolve any potential issue and mitigate any risk of the robotics failures.

  • Communicating with robotics solutions suppliers on software related issues.

Working within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process.


  • 1+ years of experience in software development and/or Operations

  • Awareness of ITIL processes and best practices.

  • Java, javascript, python , VB or any other scripting experience

  • very good understanding for Object-oriented programming

  • Understanding of workflow based logic and the ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution

  • Good communication skills with the ability to present technical details to a non-technical audience.

  • Good written skills with the ability to produce clear and concise documentation

  • The ability to work with a structured and methodical approach, combined with an enquiring mind.

  • An understanding of, and a willingness to adhere to, formal change control procedures and disciplines.

  • An aptitude for problem solving, with the ability to take a logical route to the source of an error.

  • A self-starter who delivers high quality work and can adapt to new challenges, either on their own or as part of a team.

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